ESAF Small Finance Bank Ltd.

Incorporated in 1992, ESAF is a small finance bank that focuses mainly on lending to rural and semi-urban customers. The company's lending includes (a) microcredit, which includes microfinance loans and other microloans; (b) retail loans, which include gold loans, mortgages, personal loans and vehicle loans; (c) MSME loans; (d) loans to financial institutions; and (e) agricultural loans. ESAF Small Finance Bank Limited has a network of 700 banking outlets (including 59 banking outlets operated by business correspondents), 767 customer service centres, 22 business correspondents, 2,116 banking agents, 525 business introducers and 559 ATMs across 21 states and two Union Territories, serving 7.15 million customers as of June 30, 2023. As of March 31, 2022, the bank employed 4,100 people. In Kerela, the company is represented in all 14 districts. The company's target customers for microfinance and other microloans are women in unbanked and underbanked households in India. As of June 30, 2023, ESAF had over 3.25 million microcredit clients.ESAF BANK has increased the number of branches offering gold loans from 345 branches or 62.73% of 550 branches as of March 31, 2021 to 551 branches or 85.96% of 641 branches as of June 30, 2023.The Bank's core strength lies in the following areasIn-depth knowledge of the microcredit segment has enabled ESAF to grow beyond Kerela's strong presence in rural and semi-urban areasThe bank's customer-centric products foster strong customer relationships.Digital technology platform for convenient banking